Mobile / App
9com casino puts two clear choices in front of you from the moment you enter: join a live dealer table powered by Pragmatic Play and PlayStar, or open a self-paced slot at your own speed. Every transaction runs through bKash, Nagad or Bank Transfer — payment records you can check in your account wallet, not a promise made at checkout.
The two main casino modes on 9com serve different playing styles. Live dealer suits you when the energy of a streamed table matters — watching cards dealt in real time, tracking outcomes round by round. Self-paced slots suit you when you want full control over pace and session length. Neither is a fallback; both run concurrently in the lobby so you can move between them without leaving the page.
Streamed tables from PlayStar and Pragmatic Play — Roulette Livestream, live Baccarat and live Blackjack. Each table shows the current state of play before you sit. Round timers are visible on screen, so you know exactly when the next hand opens.
Titles from CQ9, JDB, Spadegaming and PG Soft let you set your own pace. Spin when ready, pause between rounds, and review the paytable without a timer running. RTP information is shown directly in the game where the provider exposes it.
Crash Energy sits in its own category in the lobby. The multiplier climbs in real time; you withdraw before the crash. Short rounds mean you can fit a full session into a few minutes, and the result history is displayed on screen throughout.
Holdem Siege and other table titles from PG Soft run at your own speed without a live stream. The rules are displayed before the round starts, and the outcome is settled in the same session window — no waiting for a dealer between hands.
The 9com casino lobby is arranged so you can move from a Pragmatic Play live table to a CQ9 slot room without reloading. Studios on the platform include PlayStar, CQ9, Pragmatic Play, JDB, Spadegaming and PG Soft — each with a dedicated filter in the lobby header so you can narrow the catalogue by provider in one tap. Live Baccarat and Roulette Livestream are the two most-opened live tables; Football HatTrick and Crash Energy pull the most traffic in the non-live section. Account balances update after each settled round, and you can check your wallet history from the account icon at any point during a session. If RTP data is published by the game provider, it appears in the game's information panel — we do not display figures where the provider has not made them available.
The live dealer tables and slot rooms are built for portrait-mode play. Roulette Livestream and Baccarat resize to a single-column layout on smaller screens — dealer feed at the top, betting controls within thumb reach below. Crash Energy's multiplier graph scales to fill the screen width without cutting the cash-out button. For Holdem Siege and other table games, the card area and action buttons stack vertically so nothing sits behind an edge. Your bKash or Nagad wallet is accessible from the same mobile account menu, so checking your balance mid-session takes one tap rather than navigating away from the game.
If something stops working mid-round — a disconnected live table, a payment that has not settled, or an account access issue — these are the three paths to reach us. Each route goes to the same team; choose whichever fits where you are.
The live chat icon sits in the bottom corner of the casino lobby and the account page. Use it for round disputes, wallet queries or anything that needs a quick answer while you are in a session.
The Help Centre inside your account covers wallet verification, bKash and Nagad transfer steps, and game-rule questions. Find it under Account Settings after you log in.
For detailed issues — a transaction record discrepancy, a game history question, or a document submission — write to our support address shown in the Help Centre. Include your account ID for a faster response.
The signals below reflect how the casino is set up and what you can verify directly in your account. Availability depends on your local law and eligible region — check the terms shown during account registration for your specific situation.
Where PlayStar, CQ9, Pragmatic Play, JDB, Spadegaming or PG Soft publish RTP figures for a title, that number appears in the game's own information panel. We do not add or alter figures the studio has not provided.
Every bKash, Nagad and Bank Transfer transaction is logged in your account wallet with a timestamp and reference number. You can open that record at any point — during a session or after — without contacting support.
Your game history tab shows settled rounds, stake amounts and outcomes for each session. The record persists across devices so you can review a mobile session on desktop later.
The casino is available where local law and account eligibility allow. The account registration page displays the current eligibility conditions. We do not override those conditions during a session.
Short definitions for the terms that come up most while using the 9com casino lobby. These cover game mechanics, account tools and payment concepts.
RTP (Return to Player) is the percentage of total stakes a game pays back over a large number of rounds. A slot with 96% RTP returns 96 taka on average for every 100 wagered across all rounds combined — it is a long-run stat, not a per-session promise.
A bonus round is a built-in game mechanic triggered by specific reel symbols. It typically offers a different set of reels, multiplied prizes or extra gameplay. The exact rules are shown in the game's paytable before you start playing.
A multiplier is the number shown rising on screen during a crash round. Your stake is multiplied by that figure if you cash out before the round ends. The multiplier can stop at any point, so the cash-out timing is the key decision each round.
KYC (Know Your Customer) is the identity verification step required before withdrawals are processed. You submit identification documents through your account settings. The exact documents required are listed in the verification section after login.
The account wallet is the balance ledger inside your profile. It records every bKash, Nagad or Bank Transfer deposit and withdrawal with a timestamp and reference. You access it from the account icon — it is separate from the game balance shown during a live session.
A live dealer table streams a real dealer operating physical cards or a roulette wheel from a studio. You see the action via video feed and place bets through on-screen controls. PlayStar and Pragmatic Play supply the live dealer content on 9com.
Answers to what we hear most from people exploring the 9com casino for the first time or returning after a break.
The lobby has a tab row at the top — Live Casino, Slots, Crash and Table Games. Tap the tab to switch category. Your session balance carries across all tabs so you do not need to reload your wallet when you move from a live table to a slot room.
The live section currently includes Roulette Livestream and live Baccarat and Blackjack tables from PlayStar and Pragmatic Play. The lobby shows which tables have open seats and the current minimum stake before you join.
Yes. bKash is one of the payment methods on 9com. Go to your account wallet, select Deposit, choose bKash and follow the steps shown. The deposit amount appears in your wallet once the transaction confirms. The same wallet funds your live tables and slot sessions.
After a session, open your account wallet and select Withdraw. Choose Nagad, enter the amount and follow the verification steps displayed on screen. The transaction reference number is saved to your wallet history so you can track the status without contacting support.
The casino is accessible through your mobile browser in regions where it is available under local law. Live tables, slots and crash games all adjust to portrait layout. Your account, wallet and game history are the same across mobile and desktop — there is no separate mobile account.
Log into your account and open the Game History tab. It shows every settled round with the game name, stake, outcome and time. The record is kept across sessions so you can review yesterday's live table results from any device today.